MISSISSIPPI LEGISLATURE

2007 Regular Session

To: Insurance

By: Representative Fleming

House Bill 337

AN ACT TO REQUIRE THAT CERTAIN INSURANCE POLICIES DELIVERED OR ISSUED FOR DELIVERY TO ANY PERSON IN THIS STATE SHALL CONTAIN A PROVISION REQUIRING PAYMENT OF CLEAN CLAIMS WITHIN NINETY DAYS; AND FOR RELATED PURPOSES.

     BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF MISSISSIPPI:

     SECTION 1.  Except as otherwise provided for accident and health insurance policies in Section 83-9-1 et seq., each insurance policy delivered or issued for delivery after January 1, 2008, to any person in this state shall contain the following provisions:

          (a)  Notice of claim:

     Written notice of claim must be given to the insurer within thirty (30) days after the occurrence or commencement of any loss covered by the policy, or as soon thereafter as is reasonably possible.  Notice given by or on behalf of the insured or the beneficiary to the insurer at ________________ (insert the location of such office as the insurer may designate for the purpose), or to any authorized agent of the insurer, with information sufficient to identify the insured, shall be deemed notice to the insurer.

          (b) Claim forms:

     The insurer, upon receipt of a notice of claim, shall furnish to the claimant such forms as are usually furnished by it for filing proofs of loss.  If such forms are not furnished within fifteen (15) days after the giving of such notice, the claimant shall be deemed to have complied with the requirements of this policy as to proof of loss upon submitting, within the time fixed in the policy for filing proofs of loss, written proof covering the occurrence, the character and the extent of the loss for which claim is made.

          (c)  Proofs of loss:

     Written proof of loss must be furnished to the insurer at its  office, in case of claim for loss for which this policy provides any periodic payment contingent upon continuing loss, within ninety (90) days after the termination of the period for which the insurer is liable, and in case of claim for any other loss, within ninety (90) days after the date of such loss.  Failure to furnish such proof within the time required shall not invalidate or reduce any claim if it was not reasonably possible to give proof within such time, provided such proof is furnished as soon as reasonably possible and in no event, except in the absence of legal capacity, later than one (1) year from the time proof is otherwise required.

          (d)  Time of payment of claims:

     All benefits payable under this policy for any loss, other than loss for which this policy provides any periodic payment, shall be paid within eighty (80) days after receipt of due written proof of such loss in the form of a clean claim where claims are submitted electronically, and shall be paid within ninety (90) days after receipt of due written proof of such loss in the form of a clean claim where claims are submitted in paper format.  Benefits due under the policies and claims are overdue if not paid within eighty (80) days or ninety (90) days, whichever is applicable, after the insurer receives a clean claim containing necessary medical information or other information essential for the insurer to administer preexisting condition, coordination of benefits and subrogation provisions.  A "clean claim" means a claim received by an insurer for adjudication and which requires no further information, adjustment or alteration by the provider of the services or the insured in order to be processed and paid by the insurer.  A claim is clean if it has no defect or impropriety, including any lack of substantiating documentation, or particular circumstance requiring special treatment that

prevents timely payment from being made on the claim under this provision.  A clean claim includes resubmitted claims with previously identified deficiencies corrected.

     A clean claim does not include any of the following:

              (i)  A duplicate claim which means an original claim and its duplicate when the duplicate is filed within thirty (30) days of the original claim;

              (ii)  Claims which are submitted fraudulently or that are based upon material misrepresentations;

              (iii)  Claims that require information essential for the insurer to administer coordination of benefits or subrogation provisions; or

              (iv)  Claims submitted by a provider more than thirty (30) days after the date of service; if the provider does not submit the claim on behalf of the insured, then a claim is not clean when submitted more than thirty (30) days after the date of billing by the provider to the insured. 

     Not later than eighty (80) days after the date the insurer actually receives an electronic claim, the insurer shall pay the appropriate benefit in full, or any portion of the claim that is clean, and notify the provider (where the claim is owed to the provider) or the insured (where the claim is owed to the insured) of the reasons why the claim or portion thereof is not clean and will not be paid and what substantiating documentation and information is required to adjudicate the claim as clean.  Not later than ninety (90) days after the date the insurer actually receives a paper claim, the insurer shall pay the appropriate benefit in full, or any portion of the claim that is clean, and notify the provider (where the claim is owed to the provider) or the insured (where the claim is owed to the insured) of the reasons why the claim or portion thereof is not clean and will not be paid and what substantiating documentation and information is required to adjudicate the claim as clean.  Any claim or portion thereof resubmitted with the supporting documentation and information requested by the insurer shall be paid within twenty (20) days after receipt.

     For purposes of this provision, the term "pay" means that the insurer shall either send cash or a cash equivalent by United States mail, or send cash or a cash equivalent by other means such as electronic transfer, in full satisfaction of the appropriate benefit due the provider (where the claim is owed to the provider) or the insured (where the claim is owed to the insured).  To calculate the extent to which any benefits are overdue, payment shall be treated as made on the date a draft or other valid instrument was placed in the United States mail to the last known address of the provider (where the claim is owed to the provider) or the insured (where the claim is owed to the insured) in a properly addressed, postpaid envelope, or, if not so posted, or not sent by United States mail, on the date of delivery of payment to the provider or insured.

     Subject to due written proof of loss, all accrued benefits for loss for which this policy provides periodic payment shall be paid _______________ (insert period for payment which must not be less frequently than monthly), and any balance remaining unpaid upon the termination of liability shall be paid within thirty (30) days after receipt of due written proof.

     If the claim is not denied for valid and proper reasons by the end of the applicable time period prescribed in this provision, the insurer must pay the provider (where the claim is owed to the provider) or the insured (where the claim is owed to the insured) interest on accrued benefits at the rate of one and one-half percent (1-1/2%) per month accruing from the day after payment was due on the amount of the benefits that remain unpaid until the claim is finally settled or adjudicated.  Whenever interest due pursuant to this provision is less than One Dollar ($1.00), such amount shall be credited to the account of the person or entity to whom such amount is owed.

     If the insurer fails to pay benefits when due, the person entitled to such benefits may bring action to recover such benefits, any interest which may accrue as provided in this paragraph (d) and any other damages as may be allowable by law.

          (e)  A provision as follows:

     Payment of claims:

     Indemnity for loss of life will be payable in accordance with the beneficiary designation and the provisions respecting such payment which may be prescribed herein and effective at the time of payment.  If no such designation or provision is then effective, such indemnity shall be payable to the estate of the insured.  Any other accrued indemnities unpaid at the insured's death may, at the option of the insurer, be paid either to such beneficiary or to such estate.  All other indemnities will be payable to the insured.  When payments of benefits are made to an insured directly for medical care or services rendered by a health care provider, the health care provider shall be notified of such payment.  The notification requirement shall not apply to a fixed-indemnity policy, a limited benefit health insurance policy, medical payment coverage or personal injury protection coverage in a motor vehicle policy, coverage issued as a supplement to liability insurance or workers' compensation.

     (The following provisions, or either of them, may be included with the foregoing provision at the option of the insurer:  "If any indemnity of this policy shall be payable to the estate of the insured, or to an insured or beneficiary who is a minor or otherwise not competent to give a valid release, the insurer may pay such indemnity, up to an amount not exceeding $______________ (insert an amount which must not exceed One Thousand Dollars ($1,000.00)), to any relative by blood or connection by marriage of the insured or beneficiary who is deemed by the insurer to be equitably entitled thereto.  Any payment made by the insurer in good faith pursuant to this provision shall fully discharge the insurer to the extent of such payment.")   

     SECTION 2.  This act shall take effect and be in force from and after July 1, 2007.